Refunds and Returns Policy

This refunds and returns policy (“policy”) will provide information regarding the process of cancellations, refunds, and returns regarding goods and/or services provided through The Witchy Housewife (“us”, “we”, “our”). We reserve the right to change this policy at any given time. To be sure you are up to date with the latest changes, we advise you to visit this page before each purchase. If you have any questions regarding the policies laid out here, please use our contact form.

(This page was last updated on December 2, 2024 at 11:26 PM CST.)

Cancellations

Cancellations for full refunds physical items and services are available only within specific timeframes after your purchase. If you wish to cancel an order for a physical item, you will have 24 hours from the moment your order is placed to cancel your order for a full refund. If you wish to cancel a service, you will have only 1 hour from the moment your order is placed to cancel your order for a full refund. The latter is due to the possibility that services may sometimes be conducted immediately thereafter depending on the time of your order and the current service queue.

Cancellations are not available at this time for digital products. This is due to the fact that access to digital products for download is immediate on purchase, and there is no way for us to ensure that your digital product has not been adequately utilized.

Returns

At this time, we do not accept returns or exchanges unless your order has arrived incorrect or damaged. In the case that your order has arrived incorrect or damaged, to be eligible for a refund or replacement, you must contact us within 30 days of purchase and be able to provide photographs of the goods you received as well as the means for us to verify proof of purchase (such as your order number). If your goods display signs of use, a refund or replacement may not be made available to you upon our discretion. In all other cases, all sales are final.

If you have received an incorrect item, exchanges may be made for the correct item at no extra charge to you. All we ask is that you return the incorrect item, at which point, USPS shipping label for the incorrect item will be provided for you. Upon receiving the returned item, we will ship the correct item within our next available office hour, and you will be notified once the shipment has been dropped off.

Refunds

At this time, we do not offer refunds beyond a good or service’s cancellation window, as outlined within this policy in the above section titled ‘Cancellations’. We are small business currently operating under minimal resources, and we thank you for understanding the need for such a policy in our current climate. Regardless, we will always do our best to provide you with optimal quality and service.

If you have decided to cancel an order within the outlined cancellation window, please allow adequate time from your cancellation request for your refund to be processed.

Customer Service

It is important to us that we provide quality customer service and that we be fair and transparent in all our practices here at The Witchy Housewife. If you have any questions, comments, or concerns related to our shop or our policies, please contact us via our contact form.