Disclaimer

The goods and services I offer here are a part of my belief system and accompanying spiritual practice. Everything I share here comes from my own studies and experiences in the realm of the metaphysical. I do not aim to be misleading or deceptive in any way in sharing this part of my practice, as I genuinely believe in the things that I share. It is necessary to note, however, that how things may or may not manifest are largely dependent on you. What I offer are merely assistive tools and assistive guidance.

At this point in our understanding of the Kosmos, metaphysical tools and services like I offer here are highly experimental and little understood, with many people dismissing their effectiveness altogether. As such, legally, I can make no guarantees of the results you may receive from my goods and services. My goods and services are not responsible for any actions you may take which you perceive to be a result of them. Simply put: I am not responsible for your irresponsibilities, and I absolutely do not condone any harmful or unlawful actions taken by others in responsible to the things I share here. In purchasing my goods or services – and, indeed, in engaging with my work at all – you are agreeing to the terms in this disclaimer. Please understand that this disclaimer exists for my own protection. Thank you for understanding.

Herbal Interactions

Many of the products I create are made with or in the vicinity of various herbs, some of which may be allergens to certain individuals or may be unsafe for pregnant women or pets. Always read the description of a product before purchasing. The herbal ingredients for my herbal products are typically listed in the product description, with a few out-of-house made brands as exceptions. Along with that, I do try to note if it may cause issues for pregnant women, cats, and dogs. In the case of an allergen, it is ultimately up to you to decide how comfortable you are purchasing a product from my shop. If you are uncertain about whether I included a particular allergen or if a particular allergen was nearby when I was creating a product, contact me. In the case of pregnancy, you should always consult your doctor regarding herbal interactions. In the case of pets, you should always consult your veterinarian regarding herbal interactions. With all of this in mind, note that I am not responsible for any interactions you, your loved ones, or your pets may experience once you have made the decision to purchase an item from my shop.

Cancellations

Cancellations for full refunds on physical goods and services will only be accepted if requested within the first hour after placing your order. This is due to the fact that many of my orders are processed during my next available office hour, and there is a chance you may be first in line for the day. Cancellations requested after this window will not be accepted, and your order will proceed as normal.

Cancellations for digital products are not available at all at this time, as access is granted for the download of digital products immediately upon purchase. There is no way for me to ensure that your digital product has not be adequately utilized.

Returns

At this time, I do not accept returns or exchanges unless an order has arrived incorrect or damaged. In the case that your order has arrived in such a state, you must contact me within 30 days of purchase and be able to provide photographs of the package you received to be eligible for a refund or replacement. If your goods display signs of use, up to my discretion, a refund or replacement will not be made available. I must, of course, also be able to confirm your purchase on my end.

In the case of an incorrect item, exchanges may be made for the correct item at no extra cost to you. All I ask is that you return the incorrect item which was received with a USPS shipping label which will be paid for and provided to you. Upon receiving the returned item, the shipment of the correct item will be packaged and set out within the next available office hour. You will be notified once this shipment has been dropped off and a tracking number will be provided.

In the case of an incorrect item, exchanges may be made for the correct item at no extra cost to you. All I ask is that you return the incorrect item which was received with a USPS shipping label which will be paid for and provided to you. Upon receiving the returned item, the shipment of the correct item will be packaged and set out within the next available office hour. You will be notified once this shipment has been dropped off and a tracking number will be provided.

In the case of a damage item, it will largely depend on the nature of the item and the condition it has arrived in. Some of the items in my shop are one-of-a-kind or made in low batches which can’t be readily replaced. In this case, you may be eligible for a full or partial refund, up to my discretion. If an item can be readily replaced, you may be eligible for a replacement at no extra cost to you, up to my discretion.

All cases of incorrect or damaged orders will be addressed on a case-by-case basis, up to my discretion.

Refunds

At this time, I do not offer refunds beyond the cancellation window as outlined within this policy in the above section titled ‘Cancellations’ or in rare cases of a damaged item, up to my discretion. I will do my best to provide you with optimal quality and service within my policy terms. Thank you for understanding.

In the event that you have been issued a refund, please allow adequate time for your refund to be processed. The amount of time this can take is in the hands of the banks and payment processors.

Customer Service

It is very important to me that I provide quality customer service and that I be fair and transparent in all my practices here at The Witchy Housewife. If you have any questions, comments, or concerns related to my shop or my policies, please contact me via my contact form.